Prepaid Debit Card
Prepaid Debit Card
What are the key characteristics of the BVX prepaid Mastercard?
The BVX prepaid Mastercard works online, offline and internationally and can be topped up instantly by converting crypto funds to EUR. Unlike a credit card, through which you borrow money with interest, the BVX prepaid Mastercard allows you to spend your own money you have loaded onto the card in advance.
How much does the card cost?
The plastic version costs €14.99, while the price of the virtual card is €1.99. Please check our prepaid debit card page for a full breakdown of the card fees.
What is the difference between a plastic and a virtual BVX prepaid card?
The virtual card is available to use immediately after you order it via your Bitvalex account. Virtual cards are safe and handy, making them a great solution for online purchases and recurring online subscriptions.
The physical card is delivered to your address of residence between 7 and 14 business days after ordering. It allows you to cash out funds, after you have exchanged crypto into fiat, everywhere and as fast as possible. It works as your normal debit card issued by your bank.
How do I fund my card?
You can fund your Bitvalex account, and from there your card, via bank transfer, credit or debit card or using your crypto. In order to top up your card with crypto, you need to exchange it to EUR and then transfer the funds to your card balance. Your money is available for spending immediately.
Where can I use the plastic BVX card?
Anywhere Mastercard is accepted: at home or abroad, it will act like a local card everywhere. You can pay at your local store or for your online purchases in EUR, USD or any other currency. The BVX card is convenient for offline purchasing via POS and can also be used for ATM withdrawals anywhere in the world. Please bear in mind that some ATM owners and independent providers, both local and international, may charge their own fees.
What currencies does the BVX Mastercard support?
The BVX Mastercard is EUR-denominated.
You can exchange Bitcoin, Bitcoin Cash, Ethereum, and Litecoin into EUR to top up your card.
What is the list of supported countries for the BVX Mastercard issuance and delivery?
Bitvalex can provide plastic prepaid debit card issuance and delivery services to all legal residents of the European Economic Area.
Here is the full list of EEA countries: UK, Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Iceland, Liechtenstein, and Norway.
Can I change the address of the card delivery?
The address of the card delivery cannot be changed. Card deliveries are carried out only to the address associated with your verified Bitvalex account. During the KYC verification procedure, you must enter your current address of residence, which is automatically saved in the system as default.
Please bear in mind that to order a card, you must follow the KYC verification process first. It is important to provide current and correct details of your residence. In case there is a problem or you have entered the wrong address and have not passed verification, please contact us at [email protected].
How long does the BVX Mastercard delivery take?
The standard shipping time for deliveries is between 7 and 14 business days. The virtual prepaid card is available instantly.
What should I do if I haven’t received my BVX Mastercard on time?
In case your BVX Mastercard has been misplaced or not delivered within 3 weeks after ordering, please feel free to contact our Support Team at [email protected].
Can I send money from my BVX card to my bank account?
It is not possible, as your BVX card acts only as an intermediary of transactions for your Bitvalex account.